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hilton contest 2009

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(@booksie)
Posts: 10
Active Member
Topic starter
 

I know it's early but,,

i'm going to enter the hilton super contest for the first time and i will need a proxy.

i understand one must sign up in person at the hilton. i'm planning to be in lv in august 2009. $1500 to enter plus proxy fee.

anything else i should know?
about how many clients did you handle for 2008?

 
Posted : March 6, 2009 6:37 pm
(@blade)
Posts: 318493
Illustrious Member
 

Drop them a line here

http://www.thespread.com/contact-us/contacts/thespread.com-customer-service.html

They will get right back to you and will be able to answer any questions you have.

 
Posted : March 6, 2009 7:14 pm
(@booksie)
Posts: 10
Active Member
Topic starter
 

thanks blade. sent them the same message as above. 10 pm est. friday 3/6 09

 
Posted : March 6, 2009 9:01 pm
(@blade)
Posts: 318493
Illustrious Member
 

You should hear back tomorrow from the person in charge of it I'm sure.

 
Posted : March 6, 2009 9:32 pm
(@michael-cash)
Posts: 7614
Member Moderator
 

Hello Sir,

Our customer service has replied to your question via email.

We were a proxy for about 25 teams this year.

 
Posted : March 7, 2009 8:48 am
(@booksie)
Posts: 10
Active Member
Topic starter
 

Our customer service has replied to your question via email.

apparently there is some sort of problem. it's monday 1:50 pm EST 3/9 and i don't see any email or reply. maybe another line of communication?

 
Posted : March 9, 2009 11:57 am
(@blade)
Posts: 318493
Illustrious Member
 

Did you check your spam folder ? might have landed there.

 
Posted : March 9, 2009 12:15 pm
(@booksie)
Posts: 10
Active Member
Topic starter
 

yes i checked.

i use "outlook express 6" and it looks like your email is a "hotmail" maybe they are not meshing somehow. maybe it's the "CIA"

i clicked the little email box and sent a line to you

 
Posted : March 9, 2009 12:33 pm
(@michael-cash)
Posts: 7614
Member Moderator
 

The address it was sent from is cs @ thespread.com perhaps you need to whitelist that in your email program?

Either way, what else would you like to know? I can answer your questions right here

 
Posted : March 9, 2009 1:51 pm
(@booksie)
Posts: 10
Active Member
Topic starter
 

Maybe okay now, but just for drill do this again

"Hello Sir,

Our customer service has replied to your question via email."

and i'll send a response back

 
Posted : March 9, 2009 2:27 pm
(@michael-cash)
Posts: 7614
Member Moderator
 

Did you get the email we sent you yesterday?

If not post what you want to know here and I will answer it right away.

You should of gotten the email though, I watched it being sent

 
Posted : March 10, 2009 1:06 pm
(@booksie)
Posts: 10
Active Member
Topic starter
 

the only email i got was from michale seaton. below

This message is to notify you that your verification was received, and your
email address was successfully white listed.

All pending messages from your address have been delivered to Michael Seaton.

No action is needed on your part

never got anything from customer service. i've added cs@thespread.com to my whitelist.
i sort of worry about communication during contest time
i also resent my original ? using the squigly lettered word.

 
Posted : March 10, 2009 4:22 pm
(@michael-cash)
Posts: 7614
Member Moderator
 

I don't know what to tell you bud, you are the only person reporting any issues with our mail system.

We get about 100 emails every day through our customer service system and also send out a newsletter to 12,000 people everyday so I am thinking the issue is on your end.

Everything else is coming and going as normal.

We have backup communication channels for Hilton participants so there is never an issue.

If you have any specific questions feel free to ask them here

 
Posted : March 10, 2009 5:07 pm
(@booksie)
Posts: 10
Active Member
Topic starter
 

i'll contact you when my plans to visit in august are final. to make arrangements for a meet. probably in july or early august.

meanwhile i'll be playing with settings on my end and send occasional test to "cs"

i subscribed to the news letter.

 
Posted : March 11, 2009 7:05 am
(@michael-cash)
Posts: 7614
Member Moderator
 

It's definitely on your end. Check your ISP, maybe they are blocking or delaying for some reason.

Do you have any questions about the Hilton Contest I can answer for you here?

 
Posted : March 11, 2009 7:21 am
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